The scope of the service offered by Senvion can be flexibly adapted to suit our customers’needs. However our Integrated Service Packages (ISPs) enable you to take full advantage of Senvion’s service concept. With complete cost control and no cap on repairs, replacement of major technical components and guaranteed availability / output, our ISPs are a simple, worry-free way providing an insurance against loss of output or availability.
Benefits of our ISPs
The ISP-T includes all maintenance and repair work to ensure your wind farm is technically capable of operation and protects your investment with an insurance which will compensate you if your turbines are operational for less than the guaranteed time of technical availability. The guaranteed availability includes time for maintenance, retrofits and inspection.
The ISP-E covers all monitoring, maintenance and repair services to minimize downtime and maximize performance and safeguards your investment with an insurance which will compensate you if the annual output of your wind farm falls below the guaranteed potential output.
Packages (ISP-T / ISP-E)
|Remote monitoring (24/7)||Included||Included||Included|
|Senvion condition monitoring||Optional||Included*||Included|
|Spare parts exchange||Optional||Included||Included|
|Large component exchange||Optional||Included||Included|
|Documentation of on-site repairs||Optional||Included||Included|
|Service hotline (TCC, local service manager)||Included||Included||Included|
|Gearbox inspection via endoscopy||Optional||Optional||Optional|
|Testing and maintenance of safety|
functions by an independent expert
(vessels, helicopters, jack-up barges)
* Optional with ISP-T