Senvion service contracts and modules
Integrated Service Packages
The scope of the service offered by Senvion can be flexibly adapted to suit our customers’needs. However our Integrated Service Packages (ISP-T / ISP-E) enable you to take full advantage of Senvion’s service concept. With complete cost control and no cap on repairs, replacement of major technical components and guaranteed availability / output, our ISPs are a simple, worry-free way providing an insurance against loss of output or availability.
Benefits of our ISP-T / ISP-E
- No-hassle, care-free operation
- Complete cost control for maintenance and repair
- No cap on repair and replacement of major components
- Compensation for lost output / availability
- Availability / output guarantee strengthens your business case
ISP-T - Time-based Integrated Service Package
The ISP-T includes all maintenance and repair work to ensure your wind farm is technically capable of operation and protects your investment by providing compensation if your turbines are operational for less than the guaranteed time of technical availability. The guaranteed availability includes time for maintenance, retrofits and inspection.

ISP-E - Energy-based Integrated Service Package
The ISP-E covers all monitoring, maintenance and repair services to minimize downtime and maximize performance and safeguards your investment by providing compensation if the annual output of your wind farm falls below the guaranteed potential output.

Overview
Benefits and features of Senvion’s ISPs and standard maintenance agreement at a glance
| Module | Standard maintenance | Integrated Service Packages (ISP-T / ISP-E) | Offshore full-service contract |
|---|---|---|---|
| Remote monitoring (24/7) | Included | Included | Included |
| SCADA Access | Included | Included | Included |
| Senvion condition monitoring | Optional | Included* | Included |
| Regular maintenance | Included | Included | Included |
| Consumables | Included | Included | Included |
| Maintenance protocols | Included | Included | Included |
| Remote troubleshooting | Optional | Included | Included |
| On-site repairs | Optional | Included | Included |
| Spare parts exchange | Optional | Included | Included |
| Large component exchange | Optional | Included | Included |
| Documentation of on-site repairs | Optional | Included | Included |
| Service hotline (TCC, local service manager) | Included | Included | Included |
| SCADA solutions | Optional | Included | Included |
| Gearbox inspection via endoscopy | Optional | Optional | Optional |
| Blade inspection | Optional | Optional | Included |
| Testing and maintenance of safety functions by an independent expert | Optional | Optional | Optional |
| Offshore logistics (vessels, helicopters, jack-up barges) | — | — | Included |
| Statutory inspections | — | — | Included |
* Optional with ISP-T
References & Case Studies
Contact us
Senvion Service
Überseering 10
22297 Hamburg
Überseering 10
22297 Hamburg


